- OperatorBlacknote Entertainment Group Limited Casinos
- Established2008
- CurrenciesAUD, CAD, GBP, EUR, USD, ZAR
- Game ProvidersBetSoft, Microgaming, Pragmatic Play, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City
How the Rich Casino VIP Program works for Australian players
The Rich Casino VIP Program is built around points. You earn points through player activity, and your current points are displayed in your personal account. Your account also shows your VIP type, so you can keep track of where you stand without doing any guesswork.
There are six VIP levels: VIP Basic, VIP Silver, VIP Gold, VIP Platinum, VIP Titanium and VIP Master. As your membership level increases, the programme provides access to better bonuses, increased withdrawal limits and custom account perks.
Your VIP level is visible in your account
Points and VIP status are displayed in the personal account area. That gives you a simple place to check your current membership level and the benefits connected with it.
The programme sits alongside the casino’s wider range of Games Online, including slots, live dealer tables, video poker and other categories. Remember that gambling uses real money, so treat VIP progress as part of your entertainment budget rather than a reason to play for longer or spend more.
The six VIP levels and what changes between them
| VIP level | Maximum withdrawal from a free bonus per week |
|---|---|
| VIP Basic | $100 |
| VIP Silver | $100 |
| VIP Gold | $200 |
| VIP Platinum | $300 |
| VIP Titanium | $400 |
| VIP Master | $500 |
VIP Basic and VIP Silver share the same maximum weekly withdrawal from a free bonus: $100. The limit rises to $200 at VIP Gold, $300 at VIP Platinum, $400 at VIP Titanium and $500 at VIP Master.
These amounts apply to withdrawals from a free bonus. They are not a general win limit. Rich Casino has no maximum win limit, while other withdrawal rules still apply to the payment method, account and VIP level.
Check which limit applies before requesting a payout
If your balance includes winnings from a free bonus, use your VIP level to work out the relevant weekly maximum. The personal account shows your membership status.
What VIP members can receive as they progress
The programme connects higher VIP levels with better bonuses, increased withdrawal limits and custom account perks. The exact value of a personal perk depends on the account, so the practical first step is to check the offers and benefits shown after signing in.
- VIP Basic membership with a maximum free-bonus withdrawal of $100 per week
- VIP Silver membership with a maximum free-bonus withdrawal of $100 per week
- VIP Gold membership with a maximum free-bonus withdrawal of $200 per week
- VIP Platinum membership with a maximum free-bonus withdrawal of $300 per week
- VIP Titanium membership with a maximum free-bonus withdrawal of $400 per week
- VIP Master membership with a maximum free-bonus withdrawal of $500 per week
There is also a Bonus Shop connected with the VIP system. Activity in the VIP programme and Bonus Shop can translate into increased withdrawal limits and custom account perks. In plain English, your account activity can affect the benefits available to you, while your displayed VIP level sets the free-bonus withdrawal figure shown above.
The programme is separate from the range of Bonuses available to players generally. A VIP benefit can sit alongside a standard casino promotion, but each offer still has its own terms. It’s worth checking the conditions attached to any bonus before you activate it.
Free-bonus withdrawals: the rules that matter
A free bonus can only be withdrawn after you have made at least one deposit. Any wagering requirement must also be completed before you request a withdrawal. These are important steps, because a payout request made before the requirements are met cannot be processed.
- Check your VIP level
Open your personal account and confirm whether you are at VIP Basic, VIP Silver, VIP Gold, VIP Platinum, VIP Titanium or VIP Master.
- Complete the required wagering
Finish the wagering requirement attached to the free bonus within the stated period. The requirement must be complete before a withdrawal request.
- Make at least one deposit
A minimum of one deposit is required before requesting a withdrawal from any free bonus.
- Check the weekly amount
Use the limit for your VIP level: from $100 at VIP Basic or VIP Silver up to $500 at VIP Master.
- Complete verification
Before withdrawal, provide a government-issued photo ID, a recent utility bill and the front copy of any credit card used. Additional documents may be requested.
Verification comes before a withdrawal
KYC documents must be updated every 6 months. Withdrawal requests are processed on working days, Monday to Friday, once the relevant requirements and checks are complete.
How VIP status fits with regular withdrawals
The VIP free-bonus limits are only one part of the withdrawal rules. Overall weekly limits range from $4,000 to $35,000 depending on your account and VIP level. AUD withdrawals also have a daily limit of $800 and a monthly limit of $11,200.
| Withdrawal rule | Amount or timing |
|---|---|
| Overall weekly range | $4,000 to $35,000 |
| AUD daily limit | $800 |
| AUD monthly limit | $11,200 |
| Australian bank wire minimum | $500 |
| Australian bank wire maximum | $4,000 per week |
| Australian bank wire fee | $29 |
An Australian bank wire takes 5-15 working days and is processed Monday to Friday. The bank wire minimum is $500, so a smaller amount may need a different available method. The cashier shows the current limit for your method.
There is no maximum win limit. That does not remove the applicable daily, monthly, weekly or free-bonus limits, so keep the type of balance and your VIP level in mind when planning a withdrawal.
How to check and use your VIP benefits
You can check your VIP account type in your personal account. That is also where your points are displayed and where bonus codes are redeemed. Keeping these details together makes it easier to see your status before choosing an offer or requesting a payout.
- Sign in with the username and password created during registration.
- Open the personal account area.
- Check the displayed VIP level and points.
- Review the available account perks and Bonus Shop activity.
- Confirm the withdrawal limit that applies to your membership level.
- Read the conditions attached to any bonus before using it.
The account works on both desktop and mobile. Rich Casino uses a responsive HTML5 website, so Android and iOS players can sign in through a browser. Games, deposits, withdrawals and bonus claims are available on mobile, with the same login credentials used on desktop.
If you need help checking your status, 24/7 live chat is available in English. Support is also offered by email and telephone, with English, German, French and Spanish available.
A sensible way to approach VIP progress
VIP points come from player activity, but chasing a higher level can encourage extra play. Set a budget before you start, keep your stakes within it and take breaks. A VIP benefit is useful only when the underlying play remains affordable and enjoyable.
You can also use demo mode to explore games without placing real-money bets. For real play, remember that different game types can contribute differently to wagering requirements, and bonus terms may include a maximum bet of $7.50 while a casino bonus is active.
VIP status is a benefit, not a spending target
Use the programme to understand the perks available in your account. Don’t increase deposits or play time simply to reach another level.
Ready to check your membership?
Sign in to view your points, VIP level, account perks and the withdrawal limit linked with your status.
VIP Program: your questions
How many VIP levels does Rich Casino have?
There are six levels: VIP Basic, VIP Silver, VIP Gold, VIP Platinum, VIP Titanium and VIP Master.
How are VIP points awarded?
VIP points are awarded for player activity and displayed in your account.
What is the free-bonus withdrawal limit for VIP Master?
VIP Master members can withdraw up to $500 per week from a free bonus.
What is the limit for VIP Gold?
The maximum withdrawal from a free bonus for VIP Gold is $200 per week.
Do higher VIP levels provide extra benefits?
Yes. Higher VIP levels provide access to better bonuses, increased withdrawal limits and custom account perks.
Where can I see my VIP level?
Your VIP account type and points are displayed in your personal account.
Can I withdraw from a free bonus straight away?
You must make at least one deposit, complete the applicable wagering requirement and finish the required verification before requesting a withdrawal from a free bonus.
Does Rich Casino have a maximum win limit?
There is no maximum win limit. Withdrawal limits can still apply according to your account, VIP level, payment method and the type of balance.
