Betting Rules

1. General betting conditions

By opening, accessing or using a betting service provided by Rich Casino, you confirm that you have read and understood the rules that apply to your activity. You are responsible for complying with all applicable laws and regulations in Australia and for ensuring that betting is permitted in your location. If you are not legally permitted to gamble, you must not use the service.

You must provide accurate and current information when creating or maintaining an account. An account must be used only by the registered account holder. You must keep your login details secure and must not allow another person to access or use your account. Rich Casino may take action where an account appears to have been shared, misused or operated on behalf of another person.

Players must meet the applicable minimum age requirement and any other eligibility requirements before placing a wager. Rich Casino may request information or documents to verify identity, age, location, payment ownership or account activity. Betting access may be restricted while checks are completed.

Only bets placed through the approved betting interface and confirmed by the service are valid. Selecting a price or market does not, by itself, guarantee that a wager has been accepted. A bet is generally considered accepted only when a confirmation is displayed or otherwise recorded in the account.

You should check each bet carefully before confirming it. This includes the event, selection, market, price, stake and any other terms shown at the time. Once accepted, a wager may not be changed or cancelled unless the applicable rules or service features expressly allow it.

2. Prices, markets and placing bets

Prices and markets may change at any time before a wager is accepted. The price displayed when a bet is submitted may differ from the price available when it is processed. Where the service identifies a price change, you may be given an opportunity to accept the revised price before the wager is confirmed.

The information displayed for an event or market is provided as a guide. Event times, participants, venues, conditions and other details may change. You should review the market description and any specific terms before placing a wager. If a market is unclear, you should avoid placing a bet until the relevant information is understood.

A stake is the amount you choose to risk on a wager. The potential return shown for a bet is not a guarantee until the wager has been accepted and settled. Any displayed return may be affected by market rules, changes to an event, deductions, voiding provisions or other applicable conditions.

Available bet types may include single bets, combination bets and other options made available through the service. Each bet type may have different requirements. For example, a combination bet may depend on more than one selection being successful, while a single bet may depend on one selection only. The terms displayed with the bet apply to that wager.

• Do not place a wager unless you understand the market and the potential outcome.
• Check that the stake is correct before confirming a bet.
• Review the bet receipt or account history after placing a wager.
• Do not attempt to place duplicate wagers because of a delay or error message.
• Keep records of confirmations and account activity where appropriate.

Technical delays, interruptions, display errors or communication problems may affect the processing of a wager. A wager that is not recorded in the account or confirmed by the service should not be treated as accepted. If an account display appears incorrect, contact the available support channel through the website and provide the relevant information without attempting to exploit the issue.

3. Event changes, cancellations and settlement

Bets are settled using the official result or other reliable result source applicable to the relevant event. The settlement method may depend on the sport, competition, market and specific rules shown at the time the wager is placed. Results may be updated if an initial result is corrected by the recognised governing body or official source.

If an event is postponed, abandoned, suspended, cancelled or materially changed, the relevant wager may be voided, kept open or settled under the rules for that market. The treatment can vary according to the event and the market conditions. A change to the scheduled time does not always produce the same result for every type of wager.

Where a market contains an obvious error, including an incorrect price, event detail, selection or settlement description, Rich Casino may correct the error and apply the intended terms. A bet may be cancelled or re-settled where the error materially affects the wager. This may also apply where a technical or operational issue results in a bet being accepted on terms that were not reasonably intended.

A wager may be voided where the event or market is not conducted as described, where the result cannot be reliably determined, where the bet was accepted in error, or where required information is unavailable. If a bet is voided, the usual outcome is that the relevant stake is returned, subject to the applicable rules.

You should not rely on live displays, unofficial commentary or third-party information as confirmation of a result. Live betting markets may be suspended while an important event occurs or while information is checked. A bet submitted during a suspension may not be accepted, even if it appears to have been sent successfully.

Settlement concerns

If you believe a wager has been settled incorrectly, review the market rules and account history first. Raise the concern through the available support process as soon as reasonably possible, including the bet reference, event details and the reason for the query. Reviews are conducted using the records available to the service and the relevant official information.

4. Account integrity and prohibited activity

Rich Casino expects all betting activity to be genuine, lawful and conducted for personal use. You must not use the service to launder funds, commit fraud, manipulate an event, interfere with the operation of the website or gain an unfair advantage through technical or other means.

• Using another person’s account or payment method without authorisation.
• Creating or controlling multiple accounts in breach of the applicable terms.
• Providing false, incomplete or misleading identity information.
• Using software, automated tools, bots or devices to interfere with the service.
• Attempting to exploit a known error, vulnerability or incorrect market.
• Placing bets for another person or acting as an agent without permission.
• Engaging in activity connected with match-fixing, fraud or other unlawful conduct.

Where prohibited or suspicious activity is identified, Rich Casino may suspend access, refuse or cancel wagers, withhold activity while checks are completed, restrict account features or take other action permitted by the applicable terms and law. Information may be shared with relevant authorities or organisations where required or permitted.

Account balances, deposits and withdrawals may be subject to verification and payment rules. You should use payment methods in your own name and follow the instructions provided through the service. A transaction may be delayed or declined where information is incomplete, a payment cannot be verified, or additional checks are required.

5. Responsible betting and rule updates

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never stake more than you can afford to lose. Avoid betting when upset, under the influence of alcohol or other substances, or when gambling is affecting your finances, relationships, work or wellbeing.

1. Decide how much time and money you will spend before starting.
2. Take regular breaks and avoid chasing losses.
3. Keep betting separate from essential household spending.
4. Use available account controls, limits or self-exclusion options if betting is becoming difficult to manage.
5. Seek independent support if you are concerned about your gambling.

Rich Casino may update these Betting Rules to reflect changes to the service, applicable requirements, market practices or legal obligations. The current version published on the website applies from the stated effective date or, where no date is shown, from publication. You should review the rules periodically and before placing significant wagers.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. These general rules do not replace any specific market rules, account terms or legal requirements that apply to your use of the service. Where there is an inconsistency, the more specific applicable rule will generally govern the relevant wager.