Cookies Policy

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-enabled device. They allow a website to recognise a device or remember information about a visit. Cookies may help a website operate correctly, improve security, remember settings and understand how people use its pages.

Some cookies are placed by Rich Casino, while others may be placed by service providers that support website functions such as security, performance measurement, advertising, hosting or customer communications. These providers may process information on our behalf or, where applicable, handle information under their own privacy terms.

Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains in place depends on its purpose and the settings of the relevant service.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device information. These technologies may perform functions similar to cookies, such as measuring activity, remembering preferences or helping us identify technical issues. In this policy, the term cookies includes cookies and similar technologies unless stated otherwise.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information and may then be treated as personal information under applicable privacy requirements.

2. How Rich Casino uses cookies

The cookies used on the Rich Casino website may vary as the website, features and supporting services change. Cookies are generally used for the following purposes.

Strictly necessary cookies

These cookies are needed for core website operations. They may support account access, session management, security controls, fraud prevention, navigation and other functions that you request. Without these cookies, parts of the website may not work properly. Because they support essential functionality, they may not be available for opt-out through every preference tool.

Preference and functionality cookies

These cookies may remember choices you make, such as language, region, display settings or other preferences. They can make later visits more convenient and help provide a consistent experience. If you disable them, you may need to enter certain information again, and some website features may not operate as intended.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, approximate location, browser type, device type, loading performance and technical errors. We may use this information in an aggregated or otherwise appropriate form to assess website performance, identify improvements and understand which content is useful.

Security and fraud-prevention technologies

Cookies and similar technologies may help protect accounts, transactions and the website from misuse. They may assist with detecting unusual activity, automated access, attacks, duplicate activity or attempts to bypass technical controls. Information collected for these purposes may be combined with other security information where reasonably necessary to protect users and our services.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure the effectiveness of advertising, limit repeated advertisements, understand interactions with promotional content and present information that is more relevant to a visitor. These cookies may be set by Rich Casino or by advertising and marketing providers. They are generally optional and may be controlled through the website preference tool or your browser settings.

• Cookies may help keep the website secure and available.
• Cookies may remember settings and support a smoother user experience.
• Cookies may provide statistical information about website use.
• Cookies may help investigate errors and improve website content.
• Optional cookies may support advertising measurement or relevant communications.

3. Your cookie choices and browser controls

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories according to your preferences. Your choices may be saved by a cookie or similar technology so that the preference notice is not repeatedly displayed. You can review or change your choices where the available preference tool allows.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should refer to the relevant browser provider for instructions.

If you block or delete cookies, some website features may not function correctly. You may be signed out, lose saved preferences or need to repeat actions. Blocking optional cookies should not normally prevent access to essential website functions, but disabling strictly necessary cookies may affect the operation, security or availability of the website.

Cookie settings are usually managed separately for each browser and device. If you use more than one device or browser, you may need to set your preferences on each one. Deleting cookies may also remove the record of your previous choices, meaning that a cookie notice may appear again on a later visit.

1. Review the options shown in the website cookie preference tool.
2. Choose whether to allow optional cookie categories.
3. Save your choices and revisit the settings if your preferences change.
4. Use your browser controls to delete or block cookies where required.
5. Check your settings on each browser or device that you use to access the website.

4. Information collected and third-party services

Depending on the cookie and its purpose, information collected may include a device or browser identifier, IP address, approximate location, operating system, browser type, pages visited, time spent on pages, referring website, interactions with website content, general account or session information and technical event data. Cookie information does not replace information that may be required to verify a player or meet legal and regulatory obligations.

Some cookies may be provided by third parties that deliver analytics, security, hosting, content, payment, advertising or other technical services. These providers may receive information from your device when their technology operates on our website. Their handling of information may be governed by their own privacy policies and terms. You should review those policies where relevant.

Third-party services may change over time. As a result, the names, purposes and duration of particular cookies may also change. We aim to use appropriate measures when selecting and managing service providers, but no internet transmission or storage system can be guaranteed to be completely secure.

Information obtained through cookies may be combined with information collected through other website interactions where reasonably necessary for security, website administration, customer support, compliance, reporting or improvement. Any handling of personal information remains subject to our Privacy Policy and applicable Australian privacy requirements.

Cookies may also help us understand whether a website page, feature or communication is functioning as intended. We may use technical information to identify broken links, slow pages, unusual traffic patterns and other issues. Where practical, information used for performance analysis is aggregated or de-identified.

5. Privacy, retention and policy updates

Cookies may involve personal information where they can be linked to an identifiable individual or account. Rich Casino handles personal information in accordance with its Privacy Policy, applicable law and relevant data protection obligations. Our Privacy Policy explains more about collection, use, disclosure, security, overseas handling, access and correction of personal information.

We retain cookie-related information only for as long as reasonably required for the purpose for which it was collected, for legitimate business and security needs, or to meet legal, regulatory and dispute-resolution requirements. Retention periods may differ according to the type of cookie, the service involved and the nature of the information.

The website is intended for eligible users who meet the applicable age and legal requirements for online gambling in Australia. We do not knowingly use cookies to invite children to gamble. If you believe that information relating to a child has been collected through the website, please refer to our Privacy Policy for information about raising a privacy concern.

We may update this Cookies Policy when our website, technology, service providers, legal requirements or cookie practices change. The updated version will be made available on this page and may include a revised date or other notice. You should check this page from time to time so that you understand how cookies are used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Rich Casino website. We will handle enquiries in accordance with our applicable procedures and legal obligations.